Returns (Non-Perishable Goods only)

When you shop online you have the right to a “cooling-off” period of 14 calendar days whereby you can withdraw from the contract and return your purchases to the seller. Unfortunately perishable goods are not covered by these cooling-off periods, as they might not reasonably last as long as the stipulated 14-day threshold.

If you wish to return any non-perishable items, please notify us within 24 hours of receiving your delivery. Returns must be made within 7 days of receiving your delivery. Please note that we can only accept the return of non-perishable products - we cannot accept returns of any fresh or frozen products. Returns must be received in their original condition.



Damaged Products

If any of your products are damaged in any way upon receipt, please don't hesitate to call us on +447395316673 and/or email us at [email protected]. Please send an image of the damaged product along with your Order Number and an explanation of the problem. If the products are faulty through no fault of your own, we will happily replace or refund the affected item/s.